FAQ
The below Frequently Asked Questions (FAQ's) are some common questions and concerns of our customers.
Torq International Carry-On Spinner 21"
$549.00
$549.00
$549.00
Color
Hunter
Stealth
Subcategory
Carry-On
Color
Hunter
Subcategory
Carry-On
We’ve engineered our patented Torq International 21” Carry-On Spinner as the best four-wheeled suitcase for global travelers. The compact design fits flawlessly in most international airline bins, and the lightweight polycarbonate shell guarantees years of performance without weighing you down. Tech-toting travelers will love the easy access to electronics with the patented hinged front pocket, and the padded tech pockets and external USB charging port keep your most important devices protected and fully charged.
INTERIOR FEATURES
- Find a perfect place for everything and keep your essentials in easy reach with hinged front pocket.
- Keep long items like suits or dresses looking their sharpest thanks to our built-in, crease-reducing mesh suiter.
- Providing easy access to the main compartment, the 70/30 top-lid opening allows you to accommodate bulky items more efficiently.
- Protect your 15" computer with this laptop compartment featuring an integrated padded sleeve.
- Protect your tablet while making it easily accessible with the padded slip pocket in the laptop compartment.
- Lock down your personal data against digital pickpockets with RFID-blocking pocket.
- Cinch-down garment panels cradle your packing and keep wrinkles to a minimum.
- Interior lining is soft and inviting while the camouflage interior lining pattern makes finding contents easy.
EXTERIOR FEATURES
- Protect your belongings with three-layer Makrolon® polycarbonate material that boasts impressive durability while remaining lightweight and flexible.
- Scratch-resistant textured case minimizes unwanted marks for a sleek, polished look.
- Experience the adjustable comfort and unmatched durability of our multi-height aluminum telescoping handle.
- Glide through any adventure with the smooth, sturdy performance of our metal ball bearing spinner wheels.
- Keep your luggage safe and upright with our extra-wide, tilt-resistant wheel base.
- Effortlessly charge your device from outside the bag with an integrated external USB port.
- Allow airport security to open, inspect, and re-lock your luggage with the built-in, TSA-approved combination lock.
- Add a personalized leather monogram nameplate for tasteful refinement and instant identification.
- Experience reliable, silky-smooth zipper performance with self-repairing YKK® zippers.
- Masterfully crafted with molded, soft-touch material and a textured surface for a secure grip, these top and side handles redefine carrying comfort.
- Identify luggage discreetly with integrated ID tag between handle bars for a sleek way to conceal personal information.
Dimensions: 19.5 x 14 x 9
Weight: 6.9 lbs
Volume: 38 L
Lighting Fast - Shipping & Handling
- FREE 2-Hour Shipping on orders over $200 in Miami.
- Just place your order, no need to do anything else. - Orders must be placed by 6 pm
- Speedy Processing.
- Free Standard Delivery to Continental USA
Easy Returns
- When the Unexpected happens.
- Hassle-Free Returns
https://www.briggs-riley.com/pages/lifetime-guarantee#page-anchor
Shipping
At Voyage, we value your time, so we aim to ship your order within 1-2 business days. We know you're excited to receive your luggage, and we're excited to get it to you! *Shipments to Miami, Florida addresses can be delivered as fast as under an hour. Check each product page to see if this option is available
We offer a range of shipping options to fit your needs, including Ground (3 to 6 business days), 3-Day, 2-Day, and Overnight. Feel free to choose the one that suits you best! *Shipments to Miami, Florida addresses can be delivered as fast as under an hour.
Right now, we currently ship only in United States. Alaska and Hawaii addresses will be shipped at a different rate which will be calculated at checkout. Additionally, we do not ship to P.O Box addresses at this time.
Absolutely! We offer free Ground shipping on most orders. Let us take care of the shipping so you can focus on planning your next journey.
Order Questions
Tracking your order is simple and convenient. Once your order is shipped, we'll send you an email with tracking information. You can also log into your Voyage account anytime to check the status.
We understand that sometimes things change. If you need to modify or cancel your order, just contact our friendly customer service at (888) 844-4145 as soon as possible. We'll do our best to accommodate your request.
At Voyage, we want to make sure you get the best deal possible. If you find the same item offered at a lower price on another website simply contact us with the details, and we'll take care of the rest. We might even be able to beat it!
Looking for a sweet deal on volume or corporate purchases? You've come to the right place! We're all about finding the perfect fit for your budget, and we'd be thrilled to put together a customized quote just for you. So, go ahead and drop us a line at hello@voyageluggage.com. Whether you know exactly what you want or need a little guidance, we're here, ready to make your next travel experience a breeze.
Returns and Exchanges
We want you to be delighted with your purchase. If for any reason you're not, you can return unused and undamaged items within 30 days for a full refund. Contact us using the chat box, contact page, or call (888) 844-4145. Just make sure to send it to our address at 350 San Lorenzo Ave, Unit 2222, Coral Gables, Florida 33146.
Returns are free if there was an error or mistake committed on our end. Exchanges are also free of charge. For any other return requests, you will be charged for the cost of the return label. The cost of the label will be dependent on location and the size and weight of the product.
Your refund will include the original price of the product and any applicable taxes, minus the cost of the return label if applicable.
Click the Return link at the top of the page to submit your return request. Or if you prefer, you may contact us at hello@voyageluggage.com, and we will provide you with a prepaid return label
Credits will be issued by Voyage within 3 to 4 business days from when we receive your returned product(s). Credit card companies vary on the time it takes for credit to appear on their customers' records.
Contact Us First: Just give us a call at (888)844-4145, use our chat box, contact form or email us at hello@voyageluggage.com. We're here to help you find the perfect replacement. Send Back the Original Item: You'll need to send back the original, unused item within 30 days to 350 San Lorenzo Ave, Unit 2222, Coral Gables, Florida 33146. Choose Your New Item: Once we receive your original item, we'll guide you in selecting the perfect replacement. Whether it's a new color, a different size, or an entirely different product, we'll make sure it's just right for you. Enjoy Free Shipping: To make things even smoother, we'll ship the new item to you for free (applies to Ground shipping within the contiguous United States). Remember, your happiness is our priority. So if you have any questions or need assistance with an exchange, don't hesitate to reach out. We're here to make your Voyage experience extraordinary.