FAQ
The below Frequently Asked Questions (FAQ's) are some common questions and concerns of our customers.
Chatelet Air 2.0 Trunk Spinner 26"
Rated 5.0 out of 5 stars
5.0 out of 5 Stars (1 Review)
$389.99
$389.99
$389.99
$389.99
$389.99
Loyalty Bonus:
12% Gift Certificate w/ This Purchase
i
Color
Angora
Chocolate
Blue
Subcategory
Medium
Color
Angora
Subcategory
Medium
AN ULTRA-SECURE PIECE OF LUGGAGE
No more luggage damaged by customs! This suitcase comes integrated with a TSA-accepted lock that allows you to secure your luggage using a 3-digit code and allows TSA to open your luggage using a unique key without damage. This style also features our DELSEY patented SECURITECH® Zip is three times more resistant than a standard zipper. Together they offer optimal protection and security for your belongings.
YOUR BEST COMPANION ON THE MOVE
The next generation of DELSEY's iconic CHATELET bag maintains elegance without the weight. New shock-absorbing corner protectors safeguard against wear and tear and add a touch of elegance to the bag. The premium and ergonomic trolley system combined with DELSEY exclusive Dual Density, double-spinner wheels ensure smooth maneuverability and a quiet ride. Plus, the new smooth soft-grip side and top carrying handles make carrying this case comfortable while you’re on the move.
OPTIMAL ORGANIZATION
Packing your suitcase has never been so easy! The deluxe, soft- to touch interior features dual compartments with compression cross straps, a zippered divider to secure clothing in place, and mesh zippered pockets for additional organization. Plus, a laundry and shoe bag come included. The lining is coated with SILVADUR™ antimicrobial technology to eliminate odor-causing bacteria and provide effective odor control. SILVADUR™ is a trademark of International Flavors and Fragrances, Inc. or its affiliates.
ELEGANCE AND EXPERTISE
This spinner embodies French elegance and expertise. Its design is evocative of the typical Parisian architecture, and its unique lines are reminiscent of the vintage design of the past, with a chic and modern twist. Pair it with one of our Chatelet Air 2.0 soft side collection pieces (shoulder bag, backpack, or duffel) to look your best on the move!
Product Specifications
Measurement units
-
Dimensions: L × W × H28.75 x 16.5 x 14
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Linear Inches: Sum of dimensions
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Weight: Empty weight10.87 lbs
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Capacity: Total volume
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SKU: Product identifier40167681815
Shipping
- Free Shipping - Contiguous USA. Allow 1 day for proccessing
- Florida Delivery - Free 1 day shipping for eligible products. Allow 1 day for processing.
- Miami Delivery - Orders can be delivered in 2 hours. See FAQ for details.Please contact us first.
Returns
- 30-day return policy. See FAQ for details
- Hassle-Free and Easy.
https://us.delsey.com/pages/warranty
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Have a specific airline in mind?
If you’ve got a trip coming up (or a frequent flier status to maintain), use the chart below to see which carry-on will fit on your flights.
Keep in mind: Airline rules can change at any time, but don’t worry—we’ll do our best to keep it up to date.
| Airline | Size Allowance | Max Weight Per Piece |
|---|---|---|
| Aer Lingus | 18.5in x 13in x 8in | 15lbs (7kgs) |
| AeroFlot | 21.5in x 15.5in x 8in | 22lbs (10kgs) |
| Aeroméxico | 21.5in x 15.7in x 10in | 22lbs (10kgs) |
| AirTran | 24in x 16in x 10in | No Limit |
| Air Canada | 21.5in x 15.5in x 9in | No weight limit (must be manageable unassisted) |
| Air China | 22in x 15.7in x 8in | 11lbs (5kgs) |
| Air India | 22in x 14in x 10in | 17.6lbs (8kgs) |
| Air New Zealand | 22in x 14.5in x 9.4in | 15lbs (7kgs) |
| Air France | 21.7in x 13.8in x 9.9in | 26.5lbs (12kgs) |
| Alaska (& Horizon) | 22in x 14in x 9in | No Limit |
| Alitalia | 21.5in x 13.75in x 10in | 17.6lbs (8kgs) |
| All Nippon Airways | 22in x 16in x 10in | 22lbs (10kgs) |
| Allegiant | 22.04in x 14in x 9in | No Limit |
| American (& US Airways) | 22in x 14in x 9in | No Limit |
| Asiana | 21.5in x 15.5in x 8in | 22lbs (10kgs) |
| Austrian Airlines | 21.5in x 15.5in x 9in | 17.6lbs (8kgs) |
| British Airways | 22in x 18in x 10in | 51lbs (23kgs) |
| Cathay Pacific | 22in x 14in x 9in | 15lbs (7kgs) |
| Cebu Pacific Air | 22in x 14in x 10in | 11lbs (5kgs) |
| China Air | 22in x 14in x 9in | 15lbs (7kgs) |
| China Eastern | 22in x 16in x 8in | 22lbs (10kgs) |
| China Southern Airlines | 45in (length + width + height) | 11lbs (5kgs) |
| Delta | 22in x 14in x 9in | No Limit |
| EasyJet | 22in x 18in x 10in | No Limit |
| EasyJet Guaranteed | 19.6in x 15.7in x 7.8in | No Limit |
| El Al | 22in x 18in x 10in | 17lbs (8kgs) |
| Emirates | 22in x 15in x 8in | 15lbs (7kgs) |
| Etihad | 22in x 14in x 9in | 15lbs (7kgs) |
| Eva Air | 22in x 14in x 9in | 15lbs (7kgs) |
| Finnair | 22in x 16in x 9in | 17.5lbs (8kgs) |
| Frontier | 24in x 16in x 10in | 35lbs (15.8kgs) |
| Garuda | 22in x 14in x 9in | 15lbs (7kgs) |
| Hawaiian | 22in x 14in x 10in | 25lbs (12kgs) |
| Hong Kong Airlines | 22in x 14in x 9in | 15.4lbs (7kgs) |
| Iberia | 22in x 18in x 10in | 17.5lbs (8kgs) |
| Icelandair | 21.6in x 15.7in x 7.8in | 22lbs (10kgs) |
| Japan Airlines | 21.6in x 15.7in x 10in | 22lbs (10kgs) |
| Jet Blue | 22in x 14in x 9in | No Limit |
| Jetstar | 22in x 14in x 9in | 22lbs (10kgs) |
| KLM | 21.5in x 13.5in x 10in | 26lbs (12kgs) |
| Korean Air | 22in x 15.7in x 8in | 26lbs (12kgs) |
| LanChile | 21.6in x 13.5in x 10in | 17lbs (8kgs) |
| Lufthansa | 21.6in x 15.7in x 9in | 17lbs (8kgs) |
| Malaysia Airlines | 22in x 14in x 9in | 15lbs (7kgs) |
| Olympic Airlines | 21.6in x 15.7in x 9in | 17lbs (8kgs) |
| Philippine Airlines | 45in (length + width + height) | 15lbs (7kgs) |
| Qantas | 22in x 14in x 9in | 15lbs (7kgs) |
| Qatar | 20in x 15in x 10in | 15lbs (7kgs) |
| Ryanair | 21.6in x 15.7in x 8in | 22lbs (10kgs) |
| SAS | 22in x 16in x 9in | 17lbs (8kgs) |
| Singapore Airlines | 22in x 15in x 8in | 15lbs (7kgs) |
| South African Airways | 22in x 14in x 9in | 18lbs (8kgs) |
| Southwest | 24in x 16in x 10in | No Limit |
| Spirit | 22in x 18in x 10in | No Limit |
| SWISS | 22in x 15.7in x 9in | 18lbs (8kgs) |
| Thai Airways | 22in x 18in x 10in | 15lbs (7kgs) |
| Thomas Cook | 22in x 15.7in x 8in | 11lbs (5kgs) |
| Turkish Airlines | 22in x 15.7in x 9in | 17lbs (8kgs) |
| United | 22in x 14in x 9in | No Limit |
| Vietnam Airlines | 22in x 14in x 9in | 15lbs (7kgs) |
| Virgin Atlantic | 22in x 14in x 9in | 22lbs (10kgs) |
| WestJet | 21in x 15in x 9in | No Limit |
Total 5 star reviews: 1 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend this product
1 review
- SSizaReviewingChatelet Air 2.0 Trunk Spinner 26"I recommend this productRated 5 out of 5 stars4 months agoChatelet Small Suitcase a Perfect Match for My Medium One
I bought this medium-sized suitcase in this color and model a year ago and it's still in great condition. I decided to come back to this store and buy the small size to have both in the same model and color.
Shipping
**Allow 1 business day for processing for all standard orders and 2 days for personalized orders.**
[Free Ground Shipping] - 3 to 5 days transit Via FedEx, UPS, or USPS.
[Free 1-Day Local Shipping] - Florida Addresses only. Eligible products will have this selection at Checkout.
[Free 3-Day Shipping] - Select Products. Products with this option will have a tag indicating this on its listing page.
[3-Day Transit Shipping] - Calculated at checkout
[2-Day Transit Shipping] - Calculated at checkout
[Overnight Shipping] - Calculated at checkout
Shipments to Miami, Florida addresses can be delivered in under 2 hours. Minimum $150 purchase required. Contact us after you submit your order at (888) 844-4145 or hello@voyageluggage.com
Oversize Order Charge - Any product that weighs over 30 pounds may incur a $30 oversize order charge.
At Voyage, we value your time, so we aim to ship your order within 1-2 business days.
Shipments to Miami, Florida addresses can be delivered as fast as under an hour. Check each product page to see if this option is available.
Right now, we currently ship everywhere in the contiguous United States. Hawaii and Alaska orders are accepted at an additional charge calculated at checkout.
We do not ship to P.O Box addresses.
Can’t locate your order? We understand how frustrating that can be! Before reaching out, please take a moment to check these common areas:
- Side entrance
- Back patio
- Garage or driveway
- Nearby bushes or landscaping
Additionally, ask your neighbors if they might have received the package on your behalf. If the package is still missing after three days, feel free to contact us, and we’ll assist you in resolving the issue.
Incorrect Addresses or Refused Deliveries
At Voyage, we cannot take responsibility for packages lost due to incorrect shipping details provided at checkout. Examples include:
- Incorrect apartment or house numbers
- Mistyped street names
- Any other errors in the address
We are also not liable for packages that were refused or left unclaimed. In such cases, we recommend contacting the shipping carrier directly with your tracking information and full name to address the matter.
Marked as Delivered but Not Received
If your tracking information shows that the package has been delivered but you haven’t received it, we’re here to help. We can assist you in filing a claim with the carrier.
- Please notify us within 7 business days of the delivery status update to begin the claims process.
Important: Filing a claim does not ensure a replacement or refund. The final resolution depends on the carrier's investigation and their findings.
Order Questions
Tracking your order is simple and convenient. Once your order is shipped, we'll send you an email with tracking information. You can also log into your Voyage account anytime to check the status.
We understand that sometimes things change. If you need to modify or cancel your order, just contact our friendly customer service at (888) 844-4145 as soon as possible. We'll do our best to accommodate your request.
At Voyage, we want to make sure you get the best deal possible. If you find the same item offered at a lower price on another website simply contact us with the details, and we'll take care of the rest. We might even be able to beat it!
Looking for a sweet deal on volume or corporate purchases? You've come to the right place! We're all about finding the perfect fit for your budget, and we'd be thrilled to put together a customized quote just for you. So, go ahead and drop us a line at hello@voyageluggage.com. Whether you know exactly what you want or need a little guidance, we're here, ready to make your next travel experience a breeze.
Returns and Exchanges
If you are not satisfied with your purchase, you may return unused and undamaged items within 30 days for a full refund.
Sale products are final and are non refundable.
Returns are free if there was an error or mistake committed on our end.
For all other returns, the cost of the return label will be deducted from your refund. The cost of the label will be dependent on location and the size and weight of the product as determined by the lowest cost shipping carrier price.
Your refund will include the original price of the product and any applicable taxes, minus the cost of the return label if applicable.
Click the Return link at the top of the page to submit your return request. Or if you prefer, you may contact us at hello@voyageluggage.com, and we will provide you with a prepaid return label
You can navigate to the Support page at the top, contact us, or simply click this link and enter your order number.
Contact Us:
Contact us by phone (888)844-4145, use our chat box, contact form or email us at hello@voyageluggage.com. Here we will select a replacement item and determine if there is a difference in cost.
Send Back the Original Item:
You'll need to send back the original, unused item within 30 days.
Choose Your New Item:
Once we receive your original item, we'll guide you in selecting the perfect replacement. Whether it's a new color, a different size, or an entirely different product, we'll make sure it's just right for you.
Enjoy Free Shipping:
To make things even smoother, we'll ship the new item to you for free (applies to Ground shipping within the contiguous United States). Remember, your happiness is our priority. So if you have any questions or need assistance with an exchange, don't hesitate to reach out. We're here to make your Voyage experience extraordinary.
Please note: The return shipping label cost will be deducted from your exchange.